TECHNICAL SUPPORT HYBRID

Requirements:

  • Minimum two years of working experience in same position or system engineer for related products;
  • Good knowledge in architecture and technical solutions especially for network security product ( TrendMicro & Sophos Experience ) is a plus;
  • Communicate persuasively and also follow through actions and decisions with sense of urgency;
  • Good communication skill & interpersonal skill;
  • Have a good communication in English (spoken & written);
  • Any security certification (CCNA or related certified security) is a plus;

 

Responsibilities:

  • Gather customer requirement, assess customer problem and give the best solution;
  • Present solutions to the customer; Manage product demo, develop and conducting proof of concept;
  • Create a technical design, BoQ, proposal document and respond RFP/RFI document;
  • Provide transfer knowledge and technology update to customer/business partner and internal;
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